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If you cannot find the information you are looking for with reference to our help section, please select your library's contact information below.
Bellaire City Library
Chambers County Library System
Deer Park Public Library
Hebert Public Library
Helen Hall Library
Houston Public Library
Hughes Public Library
Lee College Library
Montgomery County Memorial Library System
Pasadena Public Library
Port Arthur Public Library
Rosenberg Library
Sterling Municipal Public Library
In order to facilitate troubleshooting, please include the following information in your correspondence:
- Steps to reproduce the problem (in as much detail as possible)
- Exact text of any error message (screen shots are helpful)
- URL(s) of any error page(s) you encounter
- Library card number
- Title(s) of problem download(s)
- Applicable software version (this information can typically be found under Help > About.)
- Operating system (Windows Vista®, Windows® XP, Windows 98 SE, etc.)
- Internet browser and version (Internet Explorer® 8.0, Firefox® 3.0, etc. In most browsers, find this under Help > About.)
- If applicable, device type and operating system
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